How jdl77 collects, uses, stores, and protects your personal data. Your privacy matters to us — this policy explains exactly what we do with your information and what rights you hold.
Data Controller: jdl77 ("the Company", "we", "us") operates the jdl77.co platform and is the data controller responsible for your personal information. This Privacy Policy explains how we handle personal data collected from members and visitors of the jdl77 platform. By registering an account or using our services, you acknowledge that you have read and understood this policy.
1.1 jdl77 is committed to protecting the privacy and personal data of all individuals who interact with our platform. This Privacy Policy ("Policy") describes our practices with respect to the collection, use, storage, disclosure, and protection of personal data obtained through the jdl77.co website and associated services ("the Platform").
1.2 This Policy applies to all registered members, prospective members who have initiated but not completed registration, and visitors who browse the jdl77 Platform without creating an account. It applies regardless of whether you access jdl77 via desktop browser, mobile browser, or native application.
1.3 This Policy should be read alongside the jdl77 Terms & Conditions, which govern your use of the Platform as a whole. Where this Policy and the Terms & Conditions address the same subject, this Policy governs with respect to personal data matters.
1.4 We encourage all Malaysian members and Platform users to read this Policy in full. If you have questions about how jdl77 handles your personal data, please contact us through the channels described in Section 12.
2.1 jdl77 collects personal data through multiple channels: directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party sources such as payment processors and identity verification services.
| Category | Data Items | Source |
|---|---|---|
| Identity Data | Full name, username, date of birth, national identity number (where required for KYC) | Provided by you at registration or verification |
| Contact Data | Mobile phone number, email address | Provided by you at registration |
| Financial Data | Payment method details (e-wallet IDs, bank account numbers), transaction history, deposit and withdrawal records | Provided by you and collected via payment processors (Touch n Go, Boost, Maybank, CIMB, Public Bank, RHB) |
| Technical Data | IP address, device identifiers, browser type and version, operating system, session data, login timestamps | Collected automatically when you access the Platform |
| Usage Data | Gameplay history, bet history, game preferences, session duration, pages visited, features used | Collected automatically during Platform use |
| Communications Data | Live chat transcripts, support correspondence, feedback submissions | Generated during your interactions with jdl77 support |
| Verification Data | Identity document images, selfie verification data (where required for enhanced KYC) | Provided by you during identity verification |
2.2 You are not required to provide all categories of data at the point of registration; however, certain data is essential for the provision of specific services. Failure to provide data required for KYC verification may result in limitations on your ability to withdraw funds from your jdl77 account.
3.1 jdl77 uses the personal data we collect for the following purposes:
4.1 jdl77 processes your personal data on the following legal grounds:
5.1 jdl77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances:
5.2 All third parties with whom jdl77 shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only for the purposes specified by jdl77.
6.1 The jdl77 Platform uses cookies and similar tracking technologies to operate essential platform functions, improve the user experience, and gather analytics data. The following categories of cookies are used:
6.2 You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using core jdl77 Platform features, but may affect personalisation functionality. Disabling strictly necessary cookies will prevent login and Platform access.
7.1 jdl77 retains personal data for as long as necessary to fulfil the purposes described in this Policy, comply with legal obligations, and resolve disputes. The following general retention periods apply:
7.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with jdl77's data destruction procedures.
8.1 jdl77 implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
8.2 No transmission over the internet or electronic storage system is entirely secure. While jdl77 employs industry-standard security practices, we cannot guarantee absolute security. You play an important role in keeping your data safe by maintaining the security of your jdl77 login credentials and reporting any suspected unauthorised access to your account promptly.
9.1 Subject to applicable law, you have the following rights with respect to personal data held by jdl77:
Request a copy of the personal data jdl77 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your jdl77 account record.
Request deletion of your personal data, subject to our legal retention obligations and fraud prevention requirements.
Request that jdl77 limit the processing of your personal data in specific circumstances while a dispute or query is resolved.
Request a machine-readable export of personal data you have provided to jdl77, where technically feasible.
Object to processing based on legitimate interests, including direct marketing communications from jdl77.
9.2 To exercise any of these rights, contact jdl77 via 24/7 Live Chat or at [email protected]. We will respond within thirty (30) days of receiving a valid request. We may request identity verification before processing a data rights request to ensure we are responding to the account holder.
10.1 The jdl77 Platform is strictly for individuals aged 21 and older. We do not knowingly collect personal data from any person under the age of 21. If we become aware that an account has been created by or on behalf of a minor, we will immediately close that account, delete any associated personal data that is not required for legal compliance purposes, and forfeit any balance in accordance with our Terms & Conditions.
10.2 If you believe that a minor may have registered a jdl77 account, please contact us immediately at [email protected] with available details so the matter can be investigated and resolved promptly.
11.1 jdl77 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. The current version of this Policy is always accessible on this page, with the "Last updated" date reflecting the most recent revision.
11.2 For material changes to this Policy, jdl77 will provide notice to registered members via the contact details on their account prior to the changes taking effect. Continued use of the jdl77 Platform following the effective date of a revised Policy constitutes acceptance of the updated terms.
12.1 For questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jdl77, please contact our Data Protection team through the following channels:
12.2 jdl77 aims to resolve all privacy-related enquiries within thirty (30) calendar days. Complex requests may take longer, in which case we will notify you of the extended timeline within the initial thirty-day period.
Effective Date: This Privacy Policy is effective as of June 2026 and supersedes all previous versions. For related policies, see Terms & Conditions and Responsible Gaming.
jdl77 never sells, rents, or trades your personal data to third parties for marketing. Data sharing is limited strictly to what is necessary for service delivery and legal compliance.
All data transmitted between your device and jdl77 servers is protected with 256-bit SSL/TLS encryption — the same standard used by major Malaysian banking institutions for internet banking.
Access, correct, export, or request deletion of your jdl77 data at any time. Your rights under applicable data protection law are real, and jdl77 responds to all valid requests within 30 days.
jdl77 retains data only as long as necessary. Account data is held for five years post-closure; transaction records for seven years in line with financial regulations. No indefinite retention.
Financial data shared with Malaysian payment processors — Touch n Go, Boost, Maybank, CIMB, Public Bank, RHB — is governed by strict contractual data protection requirements and not retained beyond transaction settlement.
Privacy queries are handled by a dedicated team, not a general support queue. Reach us via 24/7 Live Chat or email at [email protected] — mark "Privacy Request" in the subject for priority routing.
Our privacy team is available around the clock to handle data access requests, corrections, and any concerns about how your information is handled.
Also see: Terms & Conditions · Responsible Gaming · FAQ